Effective Date: November 6, 2025

At Trent Ventures LLC (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy (“Policy”) describes how we collect, use, share, and protect your personal information when you access or use our website, ecommken.com (the “Site”), and the educational services offered through it (collectively, the “Services”). Our Services provide resources, courses, workshops, and materials to ecommerce business owners and professionals on negotiation strategies, tactics, and best practices.

By using the Services, you consent to the practices described in this Policy. If you do not agree with our practices, please do not use the Services. This Policy applies only to information collected through the Services and not to third-party sites or services.

We comply with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR) where relevant. For users in the European Economic Area (EEA) or United Kingdom, we act as the data controller.

1. Information We Collect

We collect information to provide, improve, and personalize the Services. The types of information include:

1.1 Personal Information

  • Account Information: When you create an account or enroll in courses, we collect your name, email address, username, password, and billing details (e.g., payment card information, which is handled by secure third-party processors).
  • Contact Information: If you contact us via email, forms, or support tickets, we collect your name, email, and message details.
  • User-Generated Content: Feedback, comments, reviews, or submissions related to negotiation courses or materials.

1.2 Usage and Technical Information

  • Log Data: Automatically collected details such as your IP address, browser type, device information, operating system, pages viewed, time and date of access, and referral sources.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tools to track usage, preferences, and interactions (e.g., which negotiation modules you complete). See Section 7 for more details.
  • Analytics Data: Aggregated insights on how users engage with educational content, such as course completion rates or popular topics.

We do not collect sensitive personal information (e.g., racial or ethnic origin, political opinions, health data) unless you voluntarily provide it in feedback.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and administer the Services, including account management, course access, and personalized recommendations for negotiation training.
  • To process payments and subscriptions for premium content.
  • To communicate with you, such as sending course updates, newsletters (with opt-out options), or support responses.
  • To improve the Services, analyze trends, and develop new features (e.g., refining negotiation templates based on user feedback).
  • To prevent fraud, enforce our Terms of Service, and ensure compliance with legal obligations.
  • For marketing purposes, such as promoting upcoming workshops, but only with your consent or where permitted by law.

3. How We Share Your Information

We do not sell your personal information. We may share it in limited circumstances:

  • Service Providers: With trusted third parties who assist us, such as payment processors (e.g., Stripe), email services (e.g., Mailchimp), analytics tools (e.g., Google Analytics), and hosting providers. These parties are contractually obligated to protect your data and use it only for the services they provide.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
  • Legal Requirements: If required by law, subpoena, or government request, or to protect our rights, safety, or property.
  • With Your Consent: For any other purpose with your explicit permission.

Under the CCPA, California residents have the right to know about disclosures for business purposes. We do not “sell” or “share” personal information as defined under CCPA/CPRA.

4. International Data Transfers

The Services are hosted in the United States. If you access the Services from outside the US, your information may be transferred to and processed in the US. We ensure appropriate safeguards, such as Standard Contractual Clauses for EEA/UK transfers, to protect your data.

5. Your Rights and Choices

You have control over your personal information. Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information.
  • Correction: Update inaccurate or incomplete data.
  • Deletion: Request removal of your information (subject to legal retention requirements).
  • Opt-Out: Unsubscribe from marketing emails or object to processing for certain purposes.
  • Portability: Receive your data in a structured, machine-readable format.
  • Do Not Sell/Share: For California residents, opt out of the sale or sharing of personal information (though we do not engage in such activities).

To exercise these rights, contact us at https://ecommken.com/contact/. We will respond within 45 days (or 90 days if extended). For GDPR requests, we may require identity verification. California residents may also use an authorized agent.

You can manage cookie preferences via your browser settings or our cookie consent banner.

6. Data Retention

We retain your personal information only as long as necessary for the purposes described above, or as required by law (e.g., tax records for 7 years). Account data is retained while your account is active; upon deletion, we securely erase or anonymize it.

7. Cookies and Tracking Technologies

We use cookies to enhance your experience:

  • Essential Cookies: Necessary for Site functionality (e.g., login sessions).
  • Performance Cookies: Analyze usage (e.g., Google Analytics).
  • Marketing Cookies: Deliver targeted ads (e.g., on third-party sites).

You can disable cookies in your browser, but this may limit Services. We do not respond to Do Not Track (DNT) signals but honor opt-out requests.

8. Children’s Privacy

The Services are not intended for children under 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If we learn we have, we will delete it promptly. Parents/guardians can contact us at https://ecommken.com/contact/.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information (e.g., encryption, access controls). However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

10. Changes to This Policy

We may update this Policy periodically. Material changes will be posted on the Site with an updated Effective Date, and we may notify you via email. Your continued use of the Services after changes constitutes acceptance.

11. Contact Us

For questions, concerns, or to exercise your rights, please contact us at https://ecommken.com/contact/

Trent Ventures LLC
30 N Gould St. Ste. R,
Sheridan, WY 82801
https://ecommken.com/contact/

If you are in the EEA/UK and have unresolved complaints, you may contact your local data protection authority.